Last Updated: August 12, 2026

At AmzoHerb, we strive to process and deliver your orders safely and efficiently. This Shipping Policy details our processing timelines, delivery estimates, shipping rates, and tracking procedures to ensure a seamless shopping experience.

1. Order Processing & Handling Time

  • Processing Time: All orders are processed within 1 to 2 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.
  • Order Cut-off Time: Orders placed after 3:00 PM EST will begin processing on the following business day.
  • Order Status: You will receive a confirmation email once your order is placed, followed by a second notification containing your tracking information once your package has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on package weight and destination.

Shipping OptionEstimated Delivery TimeStandard Shipping Cost
Standard Shipping3 – 5 Business DaysFlat Rate / Free on orders over $50
Expedited Shipping1 – 2 Business DaysCalculated at Checkout
International Shipping7 – 14 Business DaysCalculated at Checkout

Note: Delivery times are estimates provided by shipping carriers and are not guaranteed. Remote locations may experience slightly longer delivery times.

3. Order Tracking

When your order ships, you will receive an automated email containing a tracking number and a link to trace your shipment. Please allow up to 24 hours for the tracking information to update on the carrier’s system.

4. Customs, Duties, and Taxes (International Orders)

AmzoHerb is not responsible for any customs duties, tariffs, import taxes, or fees applied to your order upon arrival in your destination country. All fees imposed during or after shipping are the sole responsibility of the customer.

5. Shipping Restrictions & Address Accuracy

  • Address Accuracy: Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • P.O. Boxes & APO/FPO: Standard shipping is generally available for P.O. Boxes; however, expedited services may require a physical street address.

6. Lost, Stolen, or Damaged Packages

  • Damaged in Transit: If your package arrives damaged, please retain all packaging materials and contact us within 48 hours at support@amzoherb.com with your order number and photos of the damage.
  • Lost or Stolen Packages: If your tracking indicates that your package was delivered but you have not received it, please check with neighbors or your local delivery office. If it remains missing, contact our support team for assistance in filing a carrier claim.

7. Contact Us

If you have any questions or concerns regarding the delivery of your order, please contact our support team: